Cookie Policy
This document explains how we, our affiliated entities, and our partners use cookies and similar technologies when you visit our website or access our services. The purpose of this policy is to provide you with clear and transparent information regarding our practices for collecting and using cookies.
What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you access websites. They are a standard tool used to make websites work more efficiently and to provide a better, more personalised user experience. Cookies help you navigate our website and allow us to tailor our site’s content to fit your needs and preferences.
The cookies we use do not collect personal information that can be used to identify you as an individual, such as your name or address. Instead, they typically gather anonymous identifiers associated with your device, browser, referring URLs, usage information, and website preferences. This data is crucial for the optimal functioning of the website and for improving our services.
The Types of Cookies We Use
Our website utilises several different types of cookies to enhance functionality, analyse performance, and deliver relevant marketing content. Understanding these categories will help you make informed choices about your cookie preferences. Each type serves a distinct purpose, from enabling essential site features to personalising your advertising experience.
Strictly Necessary Cookies
Strictly necessary cookies are essential for the operation of our website and cannot be disabled in our systems. These cookies are required to enable you to navigate the site and use its core features, such as logging into secure areas or using the bet slip. They provide the basic functionality that allows us to deliver the services you have requested.
The information collected by strictly necessary cookies is used solely to provide the services you are accessing. For example, they are used to keep you logged in during your session so you do not have to re-enter your details on every page and to ensure traffic from our affiliate partners is correctly attributed. These cookies do not store any personally identifiable information beyond what is necessary for the session and are fundamental to the site’s performance.
Functionality Cookies
Functionality cookies are used to recognise you when you return to our website and allow us to remember the choices you make. This enables us to provide enhanced and more personal features, creating a more seamless user experience. By remembering your preferences, we can tailor the website’s content and layout to better suit your needs.
Functionality cookies record information about your choices, such as your preferred language, geographical region, and marketing communication preferences. They may also be used to remember if you have previously used a specific product or service on the site. This information helps us provide a more customised and convenient browsing experience, ensuring the site is presented in the way that is most useful to you.
Performance Cookies
Performance cookies are used to collect information about how visitors use our website. This data is aggregated and anonymous, and it is used for internal purposes to help us test and improve the performance of our platform. By understanding how users interact with the site, we can identify areas for improvement and provide a better overall experience.
The data gathered by performance cookies includes statistics on website traffic, the effectiveness of our advertising campaigns, and any errors that users may encounter. We use analytical tools, such as Google Analytics, to assess this information at an aggregate level. While these cookies do not identify you personally when you are not logged in, they do collect your browser information and anonymised data for the analytical purposes described.
Third-Party Marketing and Targeting Cookies
Third-party marketing and targeting cookies are used to deliver advertisements that are more relevant to you and your interests. These cookies are placed by third-party advertising networks with our permission and are used to track your browsing activity across different websites. They also help measure the effectiveness of advertising campaigns and limit the number of times you see a particular advert.
These targeting cookies record your visit to our website, the pages you have visited, and the products you have selected. This information is used to make our advertising more relevant to your interests. It may be shared with third parties, such as advertisers and social media networks, who may use it to target advertising to you on other websites. This includes performing geotargeting to display adverts based on your location and retargeting, which shows you our adverts on other sites based on your previous activity on Royal Panda.
How We Use Cookies
We use cookies for a number of important reasons, all of which are aimed at improving your experience and ensuring the efficient and secure operation of our platform. The information gathered helps us understand how our services are used and allows us to make continuous improvements. Our use of cookies includes, but is not limited to, the following purposes:
- To assist new customers during the sign-up process and ensure a smooth registration.
- To allow customers to set and save their website preferences for a personalised experience.
- To enable efficient navigation between the pages of the website.
- To ensure the optimal functionality and performance of all website features.
- To gather information about user activity to understand how the website is used.
- To detect and prevent fraudulent use of the website, enhancing security for all users.
- To track how users arrive at our website for marketing and referral purposes.
- To deliver more relevant advertising on other websites and mobile applications.
- To conduct research and analysis on an aggregate basis to improve our services.
We do not sell any information collected via cookies under any circumstances. The data is used exclusively for the purposes outlined in this policy.
Managing Your Cookie Preferences
You have the ability to control and manage cookies in several ways. If you do not want websites to place cookies on your device, you can adjust your browser settings to be notified before a cookie is placed or to refuse all cookies. You can also delete any cookies that have already been stored on your device.
Please note that you will need to adjust the settings for each browser and device you use separately. Disabling cookies may affect your experience on our website. Without cookies enabled, we cannot guarantee that the site will function optimally, and in some cases, you may not be able to log in to your account or access certain features.